Welcome to Raven Events, NY! By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please take a moment to review these terms before using our services.

General Terms

• By booking or using any services provided by Raven Events NY, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
• These Terms and Conditions are subject to change without notice. It is your responsibility to review them periodically for any updates.

Service Agreement

• Raven Events NY offers event production services, including but not limited to live sound production, lighting, video streaming, digital photo booths, and other related services.
• The final services provided to you will be based on the specific package or agreement agreed upon by both parties.

Booking and Payment

• A signed contract and deposit may be required to confirm your booking. The deposit amount is typically a percentage of the total service fee.
• Full payment for services must be made according to the payment schedule outlined in the contract.
• Any payments made are non-refundable unless otherwise specified in the agreement.

Cancellations and Rescheduling

• Raven Events NY understands that sometimes things change. If you need to cancel or reschedule, please notify us as soon as possible.

• Cancellations made within 10 days of the event may result in a cancellation fee.

• If rescheduling is necessary, we will do our best to accommodate, subject to availability.

Customer Responsibilities

• You are responsible for providing Raven Events NY with accurate information regarding your event, including event location, schedule, and any other important details.
• You must ensure that the event venue has adequate space, power supply, and safety measures to facilitate our equipment and staff.

Equipment and Liability

• Raven Events NY will take every precaution to ensure that all equipment used during your event is in safe working order.
• You agree to provide a safe and secure environment for our equipment and staff.
• You are responsible for any damages caused by improper handling, misuse, or failure to maintain a safe environment.

Limitation of Liability

• Raven Events NY is not liable for any damages, losses, or injuries that occur during or after the event, except where such damages are caused by our gross negligence or willful misconduct.
• In no event shall our liability exceed the total amount paid for the services rendered.

Confidentiality

• We respect your privacy. Any personal information or event details shared with us will be kept confidential and will not be disclosed to third parties, except as required by law or to fulfill our service obligations.

Intellectual Property

• All content on our website, including but not limited to text, images, videos, and logos, is the property of Raven Events NY and is protected by intellectual property laws.
• You may not reproduce, distribute, or modify any of our content without prior written consent.

Force Majeure

• Raven Events NY will not be held responsible for any failure or delay in providing services due to circumstances beyond our control, including but not limited to weather conditions, power outages, or acts of God.

Governing Law

• These Terms and Conditions are governed by and construed in accordance with the laws of the State of NY. Any disputes arising from these terms will be resolved in the appropriate courts within that state.

Contact Us

If you have any questions about these Terms and Conditions or would like more information about our services, please contact us: Raven Events NY Phone: 518-817-5923 Email: info@raveneventsny.com Facebook: www.facebook.com/raveneventsny